What is JugSite? JugSite is a China-based manufacturer specializing in high-quality hydration products. Inspired by HydroJug, we design durable, innovative, and stylish water bottles to help you stay hydrated throughout the day, whether at the gym, work, or on the go.
Are JugSite bottles BPA-free? Yes! All JugSite products are made from BPA-free, food-grade materials, ensuring your drinks are safe and free from harmful chemicals.
How long will my JugSite bottle keep drinks hot or cold? Thanks to our advanced insulation technology, JugSite bottles can keep drinks cold for up to 24 hours and hot for up to 12 hours, depending on the environment and usage.
How can I clean my JugSite bottle? We recommend hand-washing your bottle with warm water and mild soap to maintain its appearance and performance. Avoid using bleach or placing the bottle in the dishwasher to prevent damage.
Do you offer international shipping? Yes, we ship to most countries worldwide. Shipping times and costs will vary depending on the destination. For more details, please refer to our Shipping Policy.
Can I return or exchange my order? We offer a 30-day return policy for unused products in their original packaging. Please check our Return Policy for more information on how to return your item.
Are JugSite bottles leak-proof? Yes! Our bottles are designed with secure, leak-proof lids to ensure you can carry your hydration with confidence, whether in your bag or on the go.
Do you offer custom branding or bulk orders? Yes, we offer custom branding and bulk orders for businesses and special events. Please contact us at ninja_princess_2012@yahoo.com for more details.
How can I track my order? Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package through the carrier’s website.
How do I contact customer support? You can reach our customer support team by email at ninja_princess_2012@yahoo.com. We typically respond within 24 hours on business days.
